StartHR industry pack

HR & payroll for Business, Visa & Travels

Ticketing desks, visa runners and set-up consultants, on one payroll — with every licence and commission tracked.

Business set-up, visa & passport services and travel agencies run on licensed people: IATA ticketing staff, Ministry of Tourism guides and government-relations officers who file at MISA, Qiwa, Muqeem and the embassies. StartHR keeps each credential in date, keeps government-relations work in Saudi hands as the rules require, and pays commission, file incentives and season overtime correctly.

9 live features · 3 on the roadmap · plus every core StartHR module
100%Mu'aqqib (government transactions) work reserved for Saudis
50%Ticketing, travel-agent and tour-organiser roles, from 22 Apr 2026
70%Tour guides, from 22 Apr 2026
The problem

What slows business, visa & travels HR teams down

Commission on tickets, packages and visa files is worked out in spreadsheets and paid late.
A government-relations officer's authorisation lapses and files stall at Muqeem or Qiwa.
Peak seasons need long counter hours, and overtime is not recorded properly.
Tour leaders travel with groups, and their per diems and advances are settled by hand.
What you get

12 features built for business, visa & travels

Live features work today. Roadmap items are planned and marked honestly.
Government-relations staff guardLive

Flags any mu'aqqib (government-relations) role held by a non-Saudi — the profession is reserved for Saudis.

IATA, GDS, guide & authorisation trackerLive

One matrix of each person's IATA, GDS, tour-guide and government-relations authorisations, with expiry alerts before a desk or a file stops.

Branch & counter staffingLive

Who works at which branch, airport counter or business-centre desk, and what each costs per month.

Season shift templateLive

Applies the office day and plans extended counter hours for summer, Ramadan and Hajj season.

Localisation by role groupLive

Ticketing, tour-guide, customer-service, sales and accounting quotas checked against your actual staff.

Your own government transactionsLive

Iqama renewals, exit re-entry visas, Qiwa contracts and GOSI updates for your own staff, logged with fees.

Tour-leader per diems & advancesLive

Advances before a trip and per-diem claims after it, approved and settled through payroll.

Season overtime in payrollLive

Counter hours from attendance flow into payroll at 150%, so peak-season overtime is paid on time.

Staff passports & visasLive

Passport, iqama and exit re-entry dates for staff who travel with groups, with renewal reminders.

Commission & file incentive engineOn the roadmap

Commission on tickets and packages and a fixed incentive per visa or set-up file, calculated from your booking export.

Visa & set-up case load per officerOn the roadmap

Open client files per government-relations officer, to balance work and spot bottlenecks.

Hajj & Umrah season rosterOn the roadmap

Temporary staff, seasonal contracts and group assignments for the Hajj and Umrah seasons.

Rules we track for you

Credentials, localisation and working time

Certificates & licences

  • IATA ticketing certificateTicketing and reservations staff.
  • GDS certificationAmadeus, Sabre or Galileo.
  • Tour guide licenceIssued by the Ministry of Tourism.
  • Government-relations authorisationDelegation on Absher Business, Muqeem and Qiwa to file on the company's behalf.
  • Driving licence
Each is matched to the right job titles and alerts before it expires.

Saudization targets

  • Government relations (mu'aqqib): 100%From 1 staff in the group; Saudis count from SAR 0 a month.Mu'aqqib is one of the professions reserved for Saudi nationals.
  • Customer service: 100%From 1 staff in the group; Saudis count from SAR 0 a month.Customer-service roles are fully localised.
  • Sales & marketing: 60%From 3 staff in the group; Saudis count from SAR 5,500 a month.Applies to companies with 3 or more staff in these roles.
  • Ticketing, travel agents & tour organisers: 50%From 1 staff in the group; Saudis count from SAR 0 a month.Tourism localisation phase 1, from 22 Apr 2026: ticket sellers, travel ticket clerks, travel agents and tour organisers. Travel agency managers follow at 50% from 2 Jan 2028.
  • Tour guides: 70%From 1 staff in the group; Saudis count from SAR 0 a month.Tourism localisation phase 1, from 22 Apr 2026. Guides also need a Ministry of Tourism licence.
  • Accounting: 40%From 5 staff in the group; Saudis count from SAR 6,000 a month.Phased from 40% towards 70% for accounting professions.

Recommended working time

  • 09:00–18:00Weekend: FridayOffice day as the base; counters often add evening hours in summer, Ramadan and Hajj season.
  • Branches & service countersAllocate people, see the monthly labour cost of each one.

Pay elements set up for you

Ticket & package sales commissionIncentive per visa / set-up file completedTour-leader daily allowanceSeason overtime (summer, Ramadan, Hajj)Transport allowance for government-office runs

Switch on the Business, Visa & Travels pack today.

30 days free. Choose your industry at sign-up; you can change it later in Settings.